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What if I don't have artwork?
If you don't have artwork, it's not a problem. Sketch out or send us a file describing what you're looking for and we'll help you out. We will do simple typesetting of your name and message at no charge! Here is a list of some standard fonts. If you want a different font, just tell us the name or describe it and we'll try to locate it for you.
If you can't find an acceptable electronic file that meets our requirements, you can probably ask the person who created your logo for a vector file and have it emailed to us. Sometimes when the files are large, our clients prefer to send us a disk. Please remember to ask them to use the requirements below.
As a last resort, if you have "Camera Ready" artwork than can be scanned, you can send it to us at the address below.
Camera Ready artwork means, black and white laser printed artwork of 1200 dpi or higher.
The following artwork is not considered Camera Ready: Photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art that needs to be resized, low resolution laser printed artwork of less than 1200 dpi (we recommend sending black and white 1200 dpi laser prints at 200% larger than actual size), photocopies, faxed art, letterhead, business cards, Web images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color or otherwise improved. Stats, PMTs or computer scans of the above are not considered camera ready.
Remember, artwork should never get in the way of doing a promotion. If you can't find art that meets our electronic submittal requirements, we can always assist at our reasonable rates. We'll tell you up front what the additional charges will be. Once we recreate your art, you won't have this charge again. An eProof will be provided for you to review.
What if I want a specific color match imprinted?
Most of our decoration methods offer the opportunity to closely match the imprint color to a specific requirement. Our customers who require specific matches provide us with a "PMS" color number for each special color in their artwork. PMS stands for Pantone Matching System ®. For more information on the Pantone Matching System click here. Please note that in most cases, on most imprint methods, there is a $49.00 charge per color for this service as inks need to be carefully blended to achieve a close match to your color. This charge is also applicable on reorders. If your logo is to be embroidered, we will select a thread which most closely matches your PMS color and you will have the opportunity to see this choice when you approve your "sew-out."
What graphic file type should I send you?
Acceptable Files in either Mac or PC Formats
Art files must be created in Adobe Illustrator, Macromedia Freehand, or CorelDraw. All CorelDraw (CDR) files Must Be saved as an AI file EPS (Adobe Illustrator, EPS, Curves.) All files must be saved as EPS and all text converted to outline. EPS format files provide superior reproduction quality allowing images to be resized with no loss of sharpness or detail.
Artwork with Text
We recommend that all text be converted to outlines when possible. If not, all fonts, font suitcases, printer fonts and screen fonts must be included with art and files that contain curved copy. PC versions of the above software must have text converted to outline. Please note that the smallest text size that can be imprinted is typically around 6-8 pt. with some exceptions, for embroidery, letters should be non-serif and at least 1/4" in height. It is often necessary to modify or drop text entirely for small imprint areas.
Single Color Artwork
We prefer Adobe Illustrator files, however we can use .jpg or .tiff files if their resolution is 600 dpi (dots per inch) or higher and at the actual size of the imprint area. The logo should be in black on a white background. Web images are 72 dpi and are not acceptable. If your item is to be embroidered, we can use a web or low resolution graphic.
Multiple Color Artwork
Send only original, native vector, EPS files. We can not accept art files from the following Mac or PC platforms: BMP, Photoshop EPS, JPG, GIF, PICT, or TIFF. Do not attempt to save these files in an acceptable format. We cannot guarantee files sent from PC platforms (BMP, DOC, GIF, PICT, PPT) or any other than our preferred file formats or acceptable software will be usable. PC files such as DOC, EXE, PCX, PPT, P65, or XLS are not acceptable. These file formats are generally low resolution-- only suitable for viewing on-screen-- not for printing and cannot be appropriately modified. If your item is to be embroidered we can use a low quality graphic.
If you have any other questions, feel free to contact our art department and we'll walk you through it. Remember, it might be a bit of a hassle now, but once we have it on file, you'll never have to deal with it again.
Where do I send my art?
E-mail it to art@epromos.com
Mail to:
123Imprint.com
222 East 44th Street
10th Floor
New York, NY 10017
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