Check Returns

In all cases where we have a check returned for Non Sufficient Funds we will assess a $50.00 fee.

Terms

If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge per month or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.

Shipping Delays

Customer agrees that it will not hold 123Imprint accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall 123Imprint be liable for any consequential or special damages arising from any delay in delivery.

Warranties

123Imprint warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to 123Imprint by the manufacturer or decorator of the goods. 123Imprint makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.

Merchandise Consistency

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing and decorating variations are unavoidable and therefore not all products will be perfectly identical. By choosing to place and order with 123Imprint, you agree to reasonable manufacturing variances such as slight variations in product material, color and packaging will be acceptable. The most common example of this is apparel dye-lots.

Transfer of Ownership of Merchandise

All goods become your property at the time they are accepted by the carrier.

Acceptance

Your submittal of an online order and/or your signature on our Order Acknowledgement is a conditional acceptance by 123Imprint of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, 123Imprint hereby expressly conditions its acceptance of your offer on 123Imprint's assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and 123Imprint agree that any contract hereby entered into has been made and is to be construed to New York State Law.

Sales Tax

123Imprint is required by law to collect all applicable sales taxes for the state, counties and cities of New York and the state of Arizona and city of Scottsdale. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by fax to 212-564-6655.

Cancellations and Alterations to Existing Orders

Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. 123Imprint will make every effort to comply with your cancellation request. If you have already signed your Order Acknowledgement, there will be a minimum charge of $50.00 to cover order preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.

Claims, Adjustments and Returns

If you have any problems with your order please contact customer service at 800-LOGO-216 within 15 days of receipt. It is your responsibility to open your merchandise to review its quality and your aceeptance even if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.

Overages and Shortages

Due to quality control efforts and high speed machinery, we can not always guarantee that we will ship exact quantities on your orders. The majority of the time we will ship exact quantities, however, we reserve the right to ship and charge for up to 10% above or below order quantities. If you require "no overruns" we can usually accomodate these requests, however this may require that you accept the high probability that you will get fewer items than you requested. Sometimes requesting exact quantities requires an additional fee. Please advise your representative if you cannot accept anything other than exact quantities.

Site Pricing

While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change prices on the site at anytime. If a site price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget